Terms & conditions | LOL Facepainting

LOL Face Painting Terms & Conditions

BOOKING WITH LOL FACE PAINTING YOU AGREE TO THE FOLLOWING TERMS & CONDITIONS OF SERVICE. PLEASE ENSURE YOU HAVE READ AND UNDERSTAND THEM IN FULL AS THIS FORMS OUR CONTRACT.

HEALTH & SAFETY

LOL Face Painting holds high standards regarding hygiene and health safety. We use a clean sponge for each guest. Paint is not reapplied on the same sponge. Brushes are cleaned regularly throughout each event in a disinfectant solution, then placed into a disposable water cup that is used only once, then disposed of. All equipment and paints are cleaned thoroughly after each event.
LOL Face Painting has a strict policy that ONLY the artist can touch any supplies on the table; this includes but is not limited to: the kit, paints, brushes, sponges, water supply, etc.
LOL Face Painting will not paint the face of any child 0-3 years of age as per recommendation of the manufactures instructions. An arm, or leg design is recommended for children under 3 years of age by LOL Face Painting instead.
Please note that all cosmetic products, on rare occasions, can cause skin reactions. The decision to take part is at the individuals and/or responsible adults discretion. The paints and products used are all professional cosmetic grade and therefore have been tested and pass health Canada requirements. However people with allergies should take caution as with anything they may apply to their skin. We cannot be held responsible for skin reactions.
Parents and guardians (or the client responsible for the event) must keep an eye on the children at all times. We are not responsible to watch, or take care of any child during an event.
We will not paint anyone who is unwilling, a crying child/adult, a child/adult in destress. We reserve the right to refuse to paint anyone acting in a violent or threatening manner that poses a risk to health and safety.
In the interest of everyone's health and safety, the artist reserves the right to refuse to paint anyone who appears ill, suffering from cold sores, broken skin or any contagious condition due to contamination of paints and products.
For parties and private events it is the responsibility of the client to obtain permission from the parent/guardian for all children expected to take part.
We ask for health and safety reasons of contamination that a guest sitting in the chair has a clean face, does not have food or drinks with them or is eating while getting painted. The artist cannot paint moving faces.
If a child is unable to get into the chair by themselves, it is the responsibility of the parent/guardian to assist the child into the chair.
If the event experiences severe weather i.e. heavy rain or strong winds, the artist will discuss with the organizer the potential of relocating to a sheltered area or other options to enable the activity to continue.

REQUIREMENTS

We provide our own table, chairs and supplies needed for the event and require space for this set up for indoor and outdoor events.
We require adequate lighting and ask that we are positioned at the furthest possible distance from any sound systems and/or physical activity i.e. children running/playing, ball game, etc., where the artist, table and/or supplies are at risk of being knocked over.
In the event where a canopy is not provided by the client, we will provide our own canopy as a protection, shade for the event. A space for this is required for all outdoor events.
For large events and AHS approved events, we may ask for a line manager either be provided by the client, or by us for an additional fee.
We request to be in a smoke free environment.
If you are planning water based activities, pool party, slip’n’slide, water squirters, even winter sports that contain snow, etc, please ensure artists will not be positioned close by to prevent our kits from getting soaked or wet. Please also be mindful that face paints run straight off if exposed to water! So consider booking LOL Face Painting for Glitter Tattoos instead which are water resistant.
We often are booked more than one event per day. For this reason the artist MUST leave on time. This means the artist is done painting when the booking time ends.

PROFESSIONAL CONDUCT

LOL Face Painting will arrive 15-30 prior to event to set up. The set up can take 5-20 minutes depending on the event type, and location.
We ask for a parking space as close to the event location, venue as possible. In the case of a large event: we ask allocating a vendor space specifically for LOL Face Painting.
The artist will be ready to start promptly at the time booked, and will remain for the full remaining time booked.
The client is responsible to keep the children/guests away from the artist, table and materials during set up to allow time and space for the artist to set up all supplies and be ready to start on time.
We may ask permission to take photographs of children/adults we paint to be used on the LOL Face Painting website and social media. Where permission is denied, no photographs will be taken.
In the VERY unlikely event that the artist is unwell or has to cancel due to extreme circumstances, we will make every effort to find a replacement artist, if this is not possible you will be refunded in full.

EVENT PROTOCOL

We hold Public Liability Insurance. Copies can be seen upon request.
In the case of an AHS approved or requested event it is the responsibility of the event planner/organizer to provide the necessary extra supplies needed for that event, as requested by AHS. This includes but is not limited to: a portable hand washing station for the artist to sanitize after each guest/client painted; a container of Cavi Wipes used to disinfect the chairs the artist provides which are AHS approved. Lastly an additional person if needed to manage the line.
The artist will not paint anything they deem offensive, obscene or inappropriate for the event or age group.
The artist will paint one design per guest only, unless requested otherwise by the organizer/event planner.
For Corporate events where face painting is being offered to the public, the artist will keep a close eye on the time and number of children waiting. If need be, the artist will close the line in advance to ensure they are able to complete all the customers currently waiting in line by the end of the event and finish on time.
Once the line has been closed, no one other than the people in the line will be painted. There is NO exception to guests jumping in line, as the artist will normally use a system of painting numbers on the hands of everyone in line to ensure no one joins the closed line. The artist will pack up all supplies at the event end time, and will not paint past the time booked, unless requested and an additional payment is provided by the organizer/event planner.
The artist will paint one design per guest only, unless requested otherwise by the organizer/event planner.
For Corporate events where face painting is being offered to the public, we will keep a close eye on the time and number of children waiting. If need be, we will close the line in advance to ensure they are able to complete all the customers currently waiting in line by the end of the event and finish on time.
Once the line has been closed, no one other than the people in the line will be painted. There is NO exception to guests jumping in line, as we will normally use a system of painting numbers on the hands of everyone in line to ensure no one joins the closed line. The artist will pack up all supplies at the event end time, and will not paint past the time booked, unless requested and an additional payment is provided by the organizer/event planner.

PRODUCT INFORMATION/ REMOVAL INSTRUCTIONS

LOL Face Painting uses cosmetic grade, professional water activated face paints. Materials are only purchased from reputable, professional and long established professional face paint supply shops.
The face paint can be removed very easily from skin with soap and water. We do NOT advise using baby wipes to remove the paint as this can cause the face paint to stain the skin.
If you find after washing the face that the paint has left a slight stain on the skin, LOL Face Painting recommends applying some oil (baby oil or coconut oil) then wash the area with soap and water again. This should remove any hint of remaining color
It is recommended participants should avoid placing their painted faces on clothes/material/furniture etc. Even though the paints are wax and glycerin based and are water activated they should not leave stains on clothing. However we cannot be held responsible for damage of clothing or property.
We cannot be held responsible for any adverse effects that other entertainment might have on the face painting, such as sweat, water, bubbles etc., and do not guarantee time to re-paint designs that have smudged or been sweat off.

GLITTER TATTOOS

We only use cosmetic grade glitter this is cosmetically approved for use on the skin.
Glitter tattoos when applied to the skin can last up to 7 days.
We will not apply glitter tattoos to the face. They can be applied to the arm, leg or hand.
They can be removed by applying baby oil on a disposable cotton pad, and rubbing gently on the skin.

SECURING A BOOKING

To book with LOL Face Painting, a booking form needs to be completed (found on www.lolfacepainting.com) or a detailed email needs to be sent to lolfacepainter@gmail.com with as many details for the event as possible.
A non-refundable booking fee/deposit of 50% of the total booking cost is required to secure the booking date and time requested. We cannot hold a date or time for any client, without a deposit paid.
The booking fee/deposit is required by all clients to protect LOL Face Painting from last minute cancellations, as we turn away other businesses and clients once the event is booked.
Note that the booking fee/deposit is counts towards the event total. The remaining payment is due closer to the event (see below for details on each event type).
Payments options are: EMT, cheque or credit card (there is a 3.5% transaction fee for all credit transactions). The instructions are given to the client in the invoice, or written discussion.

Birthday Parties:

LOL Face Painting requires a completed booking form and a 50% non-refundable booking fee, to be paid via EMT to secure the booking date and time requested. Your date/time will not be secure until the booking fee is received. No dates can be held, or are final without payment. The remaining balance is due the day before the party, as often we have several bookings the same day, and are not able to wait around for payment.

Weddings/Large Private Events:

To secure a wedding or larger private event, LOL Face Painting requires a completed booking form and a 50% of the total cost, non-refundable booking fee, to be paid via EMT. The date/time will not be secure until the booking fee is received. Payment details will be explained on your invoice. The remaining balance is due 1 week before the event.

Corporate Events:

To secure a booking, LOL Face Painting, a signed copy of the agreement/ terms of conditions needs to be signed to create a contract between the event coordinator and LOL Face Painting. For large events a line manager may be required by the client, or provided by LOL Face Painting for an additional fee. Payment is due the day of the event or completion of the work, whichever comes first. Payment options include EMT, cheque or credit card payment (3.5% transaction fee applies for all credit transactions).

ADDITIONAL BOOKING TIME

In the case there are more guests wanting to get face painted, if we are not booked with a following event and the client requests the artist to stay longer, this request may be arranged for an additional fee. We ask that in this case the client organize this with the artist away from the guests.
This is not always a possibility when we have other bookings the same day.

CANCELLATION POLICY

If the client requests to change the date or time they have booked (secured with a deposit) due to weather, sickness, venue changes, etc. then as long as LOL Face Painting’s availability allows for this, these changes can be made, a new date will be booked/scheduled. The deposit would carry over to the new date. We do ask that the client give as much notice as possible. If the event is not able to be rescheduled for the artist and client, then it would fall under the cancellation terms below.
If an event is cancelled 2 weeks prior to the event we will refund 50% of the deposit to the client.
If an event is cancelled within 7 days prior to the event the client will not be refunded any of the deposit.
If a client cancels the day of the event, the client is liable to pay the remaining balance to LOL Face Painting.
By booking with LOL Face Painting you agree to and accept all terms and conditions.

Any questions can be directed to the owner: Charly at lolfacepainter@gmail.com